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Cosmetics highly regards your privacy. Your name, email address,
mailing address, or any other contact information provided by you
will never be sold, leased, rented or transferred to any third party,
at any time, for any reason, other than as required by law. All internet
sites maintained by Riola Cosmetics including but not limited to world
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The cookie does not capture any personally identifying information
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Should you have any questions regarding
contact us at Riola Cosmetics, 805 East Mission
Road, Fallbrook CA 92028 or (760) 410-8182.
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Riola Cosmetics wants you to fully enjoy your purchase. Therefore
there is a no-questions-asked, hassle free, 100% product exchange/return
policy. To ensure a smooth transaction it is imperative that you follow
these simple rules. To keep matters fair for all customers there are
no exceptions to this policy.
- If you are not completely satisfied
with your purchase please contact Riola Cosmetics immediately
to request an RMA# and exchange/return instructions.
- Your request must be in writing
and you must fully explain the reason for the exchange or return.
No exchange or return will be accepted without being authorized
in advance by Riola Cosmetics as evidenced by an issued RMA#.
- You must provide the original transaction
number and original payment information.
- Shipping and handling charges from
the original shipment will not be returned unless the original
shipment contained an error or damage caused by Riola Cosmetics
or the shipping carrier authorized by Riola Cosmetics.
- Shipping and handling charges for
the replacement shipment are the sole responsibility of the buyer
unless the original shipment contained an error or damage caused
by Riola Cosmetics or the shipping carrier authorized by Riola
- All RMA#’s must be requested
in writing within 10 calendar days of the date original shipment
was shipped out. No exchange or return will be accepted after
- This policy applies only to products
purchased directly from Riola Cosmetics. If you purchased Riola
Cosmetics product from a 3rd party, please contact that party
directly to obtain their exchange or return policy.
- You must follow ALL steps herein
in order to successfully exchange or return products to Riola